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Cancellation Policy 

Effective date: 10.5.2021

 

Individual Coaching Sessions

Cheryl Wolf Wellness (Coach) reserves the right to cancel any coaching session by notifying the Client at least 24 hours prior to the scheduled session. Coach agrees to reschedule the cancelled session within 14 days of the originally scheduled session. If Coach is unable to reschedule the cancelled session within 14 days of the originally scheduled session, Client will be entitled to a refund of that session’s fee.

In the event Client needs to cancel or reschedule any session, Client agrees to provide 24 hours’ notice of cancellation in advance of such session. Client agrees to pay the entire session fee for any session not cancelled 24 hours in advance. 

Group Coaching Sessions

Client acknowledges that unanticipated circumstances arise, and the timeline for delivering all sessions is not guaranteed. Coach reserves the right to cancel any coaching session by notifying the Client at least 24 hours prior to the scheduled session. 

  • Due to the nature of group coaching, it is not feasible to schedule every session that one participant cannot attend. If Client cannot attend any session, the session will continue as planned. Client agrees to inform Coach 24 hours’ in advance of any session he or she cannot attend. Client shall not be entitled to a refund of any fees paid for any session Client fails to attend.

 

Contact Us

If you have any questions, concerns or complaints about this Cancellation Policy, please contact us: